Frequently asked questions

You've got questions. We've got answers.

What’s a giclée print?

A giclée print is a reproduction of an original work using a specific type of print process that uses fade-resistant and archival inks.

Why giclée?

Giclée prints have an extremely high degree of archival, museum-quality and permanence which not only exhibit superior artistic elements but also retain value over time.

What kind of paper do you use?

We use an acid-free, archival paper called Somerset Velvet. It is a 100% cotton rag, water color paper that produces rich colors.

Why does my order require a signature?

We require a signature due to the inherent high value of our products.

What happens if I receive a damaged product?

The chance that you will receive a damaged product is very low, but if this is the case we will work with you to replace your product as soon as possible. Please visit our our Shipping and Returns page for more information.

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